Important Numbers

 

Important numbers within Ward 16:

Ward 16 Important Numbers

 

Emergencies

Ambulance, Police, Fire Department

911

Gas Emergency

416-447-4911

Hydro Emergency

416-542-8000

Water, Drain and Sewer (24 hr Emergency)

416-395-6333

 

Local Government Services

Access Toronto – City Directory and Info

416-338-0338

Animal Control

416-338-7297

Building Permits

416-395-7500

Councillor Christin Carmichael Greb

416-392-4090

Crime Stoppers

416-222-8477

Garbage/Recycling/Yard Waste Collection

416-395-6205

Graffiti

416-395-6205

Hazardous Waste

416-392-4330

MPAC – Property Assessment

416-250-2150

Parking Enforcement

416-808-2222

Police (non-emergency) 32 Division

416-808-3200

Pot Holes

416-395-6205

Property Standards (Private Property)

416-395-7011

Property Tax Information

416-338-4829

Parks and Recreation

416-392-1111

Public Health

416-392-7401

Snow Removal

416-395-6205

Street Light Repair

416-542-3195

TTC

416-393-4636

Tree Pruning (Public)

416-395-6137

Water/Wastewater Inquiries

416-395-6205

 

Arenas & Community Centres

Armour Heights Community Centre

416-395-7848

Larry Grossman Forest Hill Memorial Arena

416-488-1800

Ledbury Community Centre

416-395-7962

North Toronto Memorial Arena

416-485-0301

North Toronto Memorial Community Centre

416-392-6591

 

Public Libraries

Armour Heights Library

416-395-5430

Barbara Frum Library

416-395-5440

Forest Hill Library

416-393-7706

Locke Library

416-393-7730

Northern District Public Library

416-393-7610

 

Seniors Resources

S.A.I.N.T.S.

416-481-6284

S.P.R.I.N.T.

416-481-6411

A soft copy is attached if you would like to print it: Ward 16 Important Numbers
Senior Resource/Support Information
Information on some resource/support groups or information sites that might be helpful to our seniors or adult children supporting their parents.

SAINTS
Student Assistance in North Toronto for Seniors (and Adults with Disabilities)
As a senior or a person with a disability do you need help with odd jobs around your house or apartment?  SAINTS will find a high school student in our community who is available to lend a hand after school and on weekends.  SAINTS student can help with gardening, snow shoveling, grocery shopping, cleaning, painting, odd jobs as well as basic computer and technical advice.  Give SAINTS a call at 416-481-6284 or go to www.saintstoronto.ca for more information on the program. 

Better Living, Health and Community Services
The Better Living, Health and Community Services organization is located at 1 Overland Drive Toronto, On M3C 2C3   www.betterlivinghealth.org.  This umbrella organization provides a variety of services for seniors and people with disabilities.
Better Living – Four Seasons Connections|
This group is part of the Better Living, Health and Community Services organization, located at 1 Overland Drive Toronto, On M3C 2C3   www.betterlivinghealth.org.  This umbrella organization provides a variety of services for seniors and people with disabilities.  Four Seasons Connections is one of them and it provides assistance with work around the house, snow removal in winter, gardening and lawn cutting in summer, handyman services, etc.  They can be reached at 416-447-5074 or through the Better Living internet address above.
Advocacy Centre
This group provides free legal assistance to seniors.  They are expert lawyers in many areas but particularly in health related matters. This site has a tremendous amount of information that seniors would find helpful.
http://www.advocacycentreelderly.org/
http://www.attorneygeneral.jus.gov.on.ca/english/default.asp
Government Health Information
A major government site for information on a variety of health and living topics.
http://www.health.gov.on.ca/en/public/programs/ltc/default.aspx
Long Term Care facility information
This link goes to a government site that lists all of the LTC facilities and allows you to look up the inspections records for each LTC facility.
http://publicreporting.ltchomes.net/en-ca/default.aspx
This is a government directory to LTC homes in Central Toronto.  Most homes now have internet sites with virtual tours of the facility
http://healthcareathome.ca/torontocentral/en/care/Pages/LTCH-Directory.aspx
Healthy Homes tax credit
This link is to the program that gives a tax credit for some of the work a senior might have done in the home to make it more liveable.
http://www.ontario.ca/seniors/healthy-homes-renovation-tax-credit
Device Assistance Program
This is the link to the provincial government Device Assistance program (i.e. wheelchairs/walkers).
http://www.health.gov.on.ca/en/public/programs/adp/
Back Flow Water Valve Subsidy
This link is to a government program that provides financial assistance for flood proofing your home (i.e. back flow water valve).
http://www1.toronto.ca/wps/portal/contentonly?vgnextoid=30ee7c6a9967f310VgnVCM10000071d60f89RCRD&vgnextchannel=f041ffa6ee33f310VgnVCM10000071d60f89RCRD

What can be done by calling 311

311 is an easy way to request a service or report a problem.  After submitting a self-service request, you will receive a 311 reference number (or an explanation if no reference number is to be issued).  You can track the status of your service request from the 311 homepage or call 311 anytime for additional information and assistance.

http://www.toronto.ca/311/

Look at the Self-Service outline “To Do This Request You Need To” to see what information you will have to provide to create a Service Request.There are numerous types of 311 Self-Service Requests that can be handled this way.  Topics include:

Waste collection

Household hazardous waste

Have eligible corrosive, flammable, and poisonous household items picked up by the City.

Bulky items – missed collection

Report a missed pick-up of furniture, metal items/appliances, or other large items placed out next to your Garbage Bin.

Garbage – missed collection

Available online for residences that receive curbside collection. If your whole street was missed, please call 311.

Recycling – missed collection

Available online for residences that receive curbside collection. If your whole street was missed, please call 311.

Green Bin – missed collection

Available online for residences that receive curbside collection. If your whole street was missed, please call 311.

Garbage and recycling collection calendar

Have a garbage and recycling collection calendar mailed to your residence. For commercial and multi-residential collection calendars, please call 311.

Overflowing litter bin

Report litter from an overflowing street bin to be picked up by the City.

Bins

Garbage Bin – new

Order a City-issued Garbage Bin if you do not have one at your new residence. Your name must appear on the City utility bill.

Garbage Bin – additional

Order an additional City-issued Garbage Bin. Your name must appear on the City utility bill.

Garbage Bin – exchange size

Exchange your City-issued Garbage Bin for one of a different size. Your name must appear on the City utility bill.

Recycling Bin – new

Order a City-issued Recycling Bin if you do not have one at your new residence. Your name must appear on the City utility bill.

Recycling Bin – additional

Order an additional City-issued Recycling Bin. Your name must appear on the City utility bill.

Recycling Bin – exchange size

Exchange your City-issued Recycling Bin for one of a different size. Your name must appear on the City utility bill.

Garbage/Recycling Bin – damaged

Report damage to your City-issued Garbage or Recycling Bin and have it repaired by the City.

Graffiti & litter

Graffiti on private property

Report graffiti on private property for the City to investigate as part of bylaw enforcement.

Graffiti on a City road, sidewalk, or bridge

Report graffiti on a City road, sidewalk, or bridge.

Graffiti on a street litter bin maintained by the City

Report graffiti on a street litter bin maintained by the City. For litter bins maintained by Astral Media (i.e. bins with foot pedal) or any bin in a City park, please call 311.

Overflowing litter bin

Report litter from an overflowing street bin to be picked up by the City.

Loose litter

Report loose litter on a sidewalk or boulevard to be picked up by the City.

Roads

Pothole

Report minor pothole damage. If this represents a significant safety risk, please call 311.

Road damage

Report minor road damage. If this represents a significant safety risk, please call 311.

Sidewalk damage

Report minor sidewalk damage. If this represents a significant safety risk, please call 311.

Traffic or street name sign – missing or damaged

Report a missing or damaged City street sign. If this is about a ‘Stop’ sign or represents a significant safety risk, please call 311.

Pavement markings – missing or faded

Report missing or faded road markings such as lane lines, stop lines, and crosswalks. If this represents a significant safety risk, please call 311.

Road – surface cleaning

Request clean-up of spilled construction material, dirt, or mud on a City road (not litter). If this represents a significant safety risk, please call 311.

Catch basin – surface cleaning

Request clean-up of a catch basin (surface covered with leaves or other material) on a City road or boulevard. If this represents a significant safety risk, please call 311.

Water

ire hydrant – damaged

Report a damaged fire hydrant for repair by the City.

Fire hydrant – leaking

Report a leaking fire hydrant for repair by the City.

Low water pressure

Report low water pressure or low water flow at your location.

No water

Report no water service at your location.

Discoloured tap water

Report dirty or rusty coloured water at your location.

Leaking water line – on private property

Report a leaking water line on private property. To report a leaking water line on public property, please call 311.

Trees

Tree pruning

Request pruning of a City tree.

Tree removal

Request removal of a dead/dying City tree.

Tree planting

Request planting of a new tree by the City.

Property standards investigation – private tree

Report that a private property is not meeting property standards (City bylaw) for private tree maintenance.

Winter issues

Request snow ploughing or sanding/salting on a City sidewalk. Please wait until at least 72 hours after a snowfall/storm.

Bus stop – slippery or needs snow ploughing

Request snow ploughing or sanding/salting at a TTC bus/streetcar stop. Please wait until at least 72 hours after a snowfall/storm.

Walkway – slippery or needs snow ploughing

Request snow ploughing or sanding/salting on a City walkway. Please wait until at least 72 hours after a snowfall/storm.

Bridge sidewalk – slippery

Request sanding/salting on the pedestrian portion of a City bridge. Please wait until at least 72 hours after a snowfall/storm.

Driveway – blocked by ploughed snow

Report a residential driveway outside of the City core that has been blocked by a ploughed snowbank (“windrow”).

Snow piled too high

Request clearing of a snow pile that is blocking traffic flow/sightlines, on a boulevard, or in a school bus loading zone.

Snow plough damage

Report damage to a road, boulevard, or sidewalk that was caused by a City or City-contracted snow plough.

Property standards investigation – snow/ice

Report that a private property is not meeting property standards (City bylaw) for snow/ice clearing.

Property issues (bylaw enforcement)

Waste or dumping on private property

Report outdoor waste or dumping on private property for the City to investigate as part of bylaw enforcement.

Long grass or weeds on private property

Report long grass or weeds on private property for the City to investigate as part of bylaw enforcement.

Fence problem on private property

Report a fence problem (height/materials) on private property for the City to investigate as part of bylaw enforcement.

Poster or temporary sign problem

Report a poster or temporary sign problem for the City to investigate as part of bylaw enforcement.

Graffiti on private property

Report graffiti on private property for the City to investigate as part of bylaw enforcement.

Property standards investigation – garbage storage

Report that a private property is not meeting property standards (City bylaw) for storage or containment of garbage.

Property standards investigation – insects/pests

Report that a private property is not meeting property standards (City bylaw) due to infestation by insects/pests.

Report that a private property is not meeting property standards (City bylaw) due to dwelling disrepair or lack of maintenance.

Property standards investigation – private tree

Report that a private property is not meeting property standards (City bylaw) for private tree maintenance.

Property standards investigation – snow/ice

Report that a private property is not meeting property standards (City bylaw) for snow/ice clearing.