TTC 100th anniversary close-out event 

On Saturday, August 20, 2022, the TTC is hosting our close-out event for the TTC’s 100th anniversary year. We will be celebrating at our Hillcrest location from 10 a.m. to 2 p.m.

This event will focus on the TTC’s past and future. Join us as we look back on the evolution of the TTC, and look forward to what the TTC of tomorrow will be. Learn more details about the fun activities here. 

Make sure to share your #TTC100 photos with us on Instagram, Twitter and Facebook! 

Hillcrest location: 1138 Bathurst Street. Take the 7 Bathurst bus from Bathurst Station, and get off at Bathurst Street at Davenport Road. Follow the signage to enter. 

Accessibility note: The event will be accessible. 

Covid-19 Protocols: Masks are strongly recommended when travelling on the TTC and while on TTC property. 

ACAT Recruitment

TTC looking for new members to join its ACAT committee!



ACAT members provide advice to the TTC Board and staff on:

• Accessibility features of new buses, streetcars, subway trains and stations
• Technology improvements, such as Trip Planner and ttc.ca
• Advice on TTC operations and construction related to new lines 
• Training of TTC Operators, Collectors and Customer Service Agents (CSCs) regarding accessible services at the TTC. 
• Advice on the implementation of conditional trip matching 
• And much more! 

TTC encourages applications from diverse communities including Indigenous, Black and racialize people.

Applications will be accepted until 4 p.m. September 12, 2022. 

Visit ttc.ca/acat to learn more or call 416-393-3030 to request an application by mail.  

The TTC – sanitized, disinfected and ready to ride

Ever wondered what a deep clean of a subway station looks like? Follow this link, to see and hear our employees in action sanitizing, disinfecting and getting our stations and vehicles ready for our customers.

Museum Station Easier Access and Second Exit/Entrance Building Work Begins

Construction at Museum Station has begun and will be completed by the end of 2024. 

Construction work will occur concurrently to build two new elevators and a new second entrance/exit at the north end of Queen’s Park. By the end of 2024, the station is scheduled to be fully accessible and the new entrance/exit will improve customer safety and convenience.

For further information about the Museum Station construction please go to the project website.

Masks strongly recommended while on the TTC

Effective June 11, 2022, the Province’s Chief Medical Officer of Health has lifted the mask mandate for high-risk settings such as public transit and healthcare facilities. While masks are no longer mandatory, in accordance with public health guidelines, masks are strongly recommended when travelling on the TTC and while on TTC property.

It is still mandatory for Wheel-Trans operators and customers to wear masks while travelling in Wheel-Trans vehicles. This decision was based on feedback from the TTC’s Advisory Committee on Accessible Transit (ACAT) due to the close proximity and to protect vulnerable customers that travel on Wheel-Trans.

Safety remains a core priority for the TTC and there are a number of other measures that are in place:

• Vehicle filtration has been upgraded to the highest standards.
• Enhanced cleaning of stations and vehicles is ongoing.
• Windows on TTC buses will continue to be opened when the bus goes into service, to enhance the airflow on the vehicle. Decals have been affixed to the windows of every bus, encouraging customers to leave them open for fresh air.
• Customers can view real-time bus arrival and occupancy levels by route on TTC.ca to plan ahead before boarding.

Learn more about the TTC’s current safety and cleaning measures here.

TTC Busy Weekend Service

Summer events are in full swing in the city. You can track upcoming festivities on our Busy Weekend page, posted every Friday here.

If you’re headed to the Rastafest Toronto this weekend, plan your trip with the TTC Trip Planner. 

TTC Connects: Women as Transit Operators

If you missed the “Women as Transit Operators” virtual information session on April 28, 2022, you can check it out here TTC Connects: Women As Transit Operators Event.

This special program to hire women as Transit Operators supports the TTC’s goal to continue building a workforce that reflects the great diversity of its customers. Fifty per cent of the GTA’s population is female. The TTC is reaching out to people who don’t usually see themselves working here. Work has been done internally to make sure that we have a safe, supporting and welcoming workplace.  

If you know someone who wants a rewarding career as a TTC Operator they can APPLY HERE.

TTC Service Changes

This year’s approved operating budget allows the TTC to restore service to 100 percent of pre-pandemic levels. This will occur over the coming months in line with ridership increases. 

Customers can get real-time bus occupancy data and arrival information for the next three buses at their stop as well as the volume of passengers on those buses using transit trip mobile apps Rocketman and Transit. This information is also available directly from our website.

Learn more about the TTC’s service changes here.

TTC Subway Closures to Improve Infrastructure

While the TTC does most subway maintenance at the conclusion of service each night, it continues to require weekend and early weeknight closures to complete critical infrastructure and state-of-good-repair work as well as ATC signal upgrades.

Upcoming subway closures:

• Line 1 (Yonge-University)–Sheppard West to Wilson weekend closure August 20 and 21
• Line 2 (Bloor – Danforth)–Woodbine to Kennedy nightly early closures August 22 to 25
• Line 1 (Yonge-University)–Finch to St Clair weekend closure August 27 and 28
• Line 1 (Yonge-University)–St Clair to College nightly early closures August 29 and 30 – NEW

Ridership this Week

As of August 15, 2022.

• Bus ridership is at 60% of pre-COVID-19 levels.

• System-wide revenue ridership is at 57.4% of pre-COVID levels.

**PAST ISSUES**

TTC Stakeholder Update, June 2022

The TTC – sanitized, disinfected and ready to ride

Ever wondered what a deep clean of a subway station looks like? Follow this link, to see and hear our employees in action sanitizing, disinfecting and getting our stations and vehicles ready for our customers.

The TTC Celebrates Pride

This June, the TTC is once again joining the city in celebration of Toronto’s Two-Spirit, Lesbian, Gay, Bisexual, Trans, Intersex, Queer and Questioning (2SLGBTQ+) communities, with vehicle wraps, social media messages, and participation in Pride Toronto festival weekend.

This year, the TTC has the following planned for Pride month:

A bus on the 94 Wellesley route wrapped with Pride-themed artwork.

A second wrapped bus operating on various routes on the west side of the city – including the 36 Finch West, 52 Lawrence, 84 Sheppard West and the 96 Wilson.

A Wheel-Trans vehicle, for the first time, will also be wrapped and operating around the City in celebration of Pride month.

The Progress Pride Flag was raised at the TTC’s head office at 1900 Yonge St., outside Davisville Station, as well as at TTC’s Hillcrest Complex this week.

During the Pride Toronto festival weekend from June 24-26, the TTC will have a booth at the StreetFair, and will have an eBus in the Trans and Dyke marches, as well as the Parade, as a show of support and for participants with accessibility needs.

The TTC is proud to celebrate its employees and customers this Pride month and continues to work hard to create a diverse and inclusive organization for all Torontonians. #TakeTheTTC to all the events: TTC Trip Planner

The TTC Honours National Indigenous History Month

June is National Indigenous History Month. It allows us to reflect on the history, culture, contributions, and strengths of our First Nations, Inuit, and Metis Peoples.

It is also an opportunity to learn and show recognition of the role Indigenous Peoples have played and continue to play in shaping Canada.

This year, the TTC’s Indigenous History Month awareness campaign will be focused on Indigenous artists from the Greater Toronto area and will celebrate the ways their art has enhanced Indigenous culture in the city. You will see wrapped buses and streetcars across the city that feature Indigenous art and posters inside our buses, streetcars, and subways.

In developing this campaign, the TTC’s Diversity and Racial Equity team engaged meaningfully with the Mississaugas of the Credit First Nation and the Haudenosaunee (Six Nations of the Grand River) to ensure that First Nations were fully engaged in the process.

Diversity and inclusion are top priorities at the TTC, as we strive to become a leader in the industry in confronting existing issues and making meaningful changes to address them. Connecting people to Indigenous culture is an important way for us to show the value that diversity brings to our city and our system. The featured Indigenous artists and artwork can be viewed here.

Masks strongly recommended while on the TTC

Effective June 11, 2022, the Province’s Chief Medical Officer of Health has lifted the mask mandate for high-risk settings such as public transit and healthcare facilities. While masks are no longer mandatory, in accordance with public health guidelines, masks are strongly recommended when travelling on the TTC and while on TTC property.

It is still mandatory for Wheel-Trans operators and customers to wear masks while travelling in Wheel-Trans vehicles. This decision was based on feedback from the TTC’s Advisory Committee on Accessible Transit (ACAT) due to the close proximity and to protect vulnerable customers that travel on Wheel-Trans.

Safety remains a core priority for the TTC and there are a number of other measures that are in place:

Vehicle filtration has been upgraded to the highest standards.

Enhanced cleaning of stations and vehicles is ongoing.

Windows on TTC buses will continue to be opened when the bus goes into service, to enhance the airflow on the vehicle. Decals have been affixed to the windows of every bus, encouraging customers to leave them open for fresh air.

Customers can view real-time bus arrival and occupancy levels by route on TTC.ca to plan ahead before boarding.

Learn more about the TTC’s current safety and cleaning measures here.

Easier Access Update – Christie Station

This month, construction work begins on two new elevators for

Line 2’s Christie Station. Learn more about the improvements for Christie Station here.

The TTC is making progress towards its goal of making all of our stations accessible by 2025 as part of the Easier Access program. This program includes the installation of elevators, accessible doors, and updated signage and wayfinding at all subway stations.

If you missed the “Women as Transit Operators” virtual information session on April 28, 2022, you can check it out here TTC Connects: Women As Transit Operators Event.

This special program to hire women as Transit Operators supports the TTC’s goal to reflect the diversity of the customers served. Fifty per cent of the GTA’s population is female. The TTC is reaching out to people who don’t usually see themselves working here. Work has been done internally to make sure that we have a safe, supporting and welcoming workplace.

If you know someone who wants a rewarding career as a TTC Operator they can APPLY HERE.

TTC Seasonal Service

Shuttle service to and from the Toronto Zoo has been extended until 9:30 p.m. daily until mid-October.

Customers can connect to 85 Sheppard East and 86 Scarborough routes at Meadowvale Loop. Plan your trip today.

TTC is once again running its 175 Bluffer’s Park seasonal service from Kennedy Station to Bluffer’s Park Beach. Service on this route is accessible and operates every 15 minutes from 8 a.m. to 10 p.m. on weekends and holidays until October 10, 2022. There is free weekend parking at Kennedy Station, so it is easy to drive to the station and board the bus to the beach.

TTC’s Safety and Service COVID-19 Campaigns Continue

Public mask campaigns continue on the TTC network of vehicles, in our stations and through social media.

Shelters and organizations that have received masks from the TTC include; Veteran Housing, Daily Bread Food Bank, Red Door, Fred Victor, Sound Times, China to Canada, Streets to Home, Good Shepherd, Native Youth Resource Center (West Office and Central Office).

The TTC has distributed 3.57 Million masks as of June 15, 2022, surpassing the public commitment of 1 million.

We continue auditing customers for correct mask use (i.e. covers mouth, nose and chin) and compliance is 79.5%.

Continuing enhanced cleaning and disinfection of all public places and vehicles with a focus on touch and grab points.

Continuing to stock hand sanitizer in every station and on every streetcar and Wheel-Trans vehicle.

New upgraded hand sanitizers were added to the stations in January.

The latest news on COVID-19 and the TTC can be found here.

TTC Service Changes

This year’s approved operating budget allows the TTC to restore service to 100 percent of pre-pandemic levels. This will occur over the coming months in line with ridership increases.

Customers can get real-time bus occupancy data and arrival information for the next three buses at their stop as well as the volume of passengers on those buses using transit trip mobile apps Rocketman and Transit. This information is also available directly from our website.



Learn more about the TTC’s service changes here.

TTC Stakeholder Update, April 2022

The City of Toronto and the TTC’s Vax and Ride campaign continues until April 10

The TTC has hit a major milestone in its vaccination efforts, with over 10,000 doses of COVID-19 vaccinations administered at clinics held at TTC locations.

The Vax and Ride clinics in our stations continue from April 7 to 10. Over two weeks, a total of 76 clinics will take place in 11 stations across Toronto.

A full list of clinic locations and hours can be found on the City of Toronto’s COVID-19: Pop-Up Immunization Clinics.

The TTC – sanitized, disinfected and ready to ride

Ever wondered what a deep clean of a subway station looks like? Follow this link, to see and hear our employees in action sanitizing, disinfecting and getting our stations and vehicles ready for our customers.

The TTC and Mandatory Masks

Customer and operator safety remains our top priority, therefore, COVID-19 safety measures, including mandatory masks/face coverings, will still be in place. While masking will not be required in many public settings as of March 21, wearing masks on public transit will continue until April 27, 2022, in accordance with the Reopening Ontario Act.

Learn more about the TTC’s current safety and cleaning measures here.

504 King Route – Free ride to the Blue Jays home opener on Friday, April 8

Calling all Blue Jays fans! If you’re headed to Opening Night, be sure to take advantage of the FREE TTC rides on the 504 King route, courtesy of Polar Ice Vodka, the Official Canadian Vodka of the Toronto Blue Jays™.

Only available from 5:30 p.m. to 11:30 p.m. Friday, April 8.

No tap, ticket, token or cash required!

Subway and streetcar customer satisfaction surveys

Available until May 1, 2022

Every year the TTC participates in an international transit survey, conducted by transit systems across North America, to gain valuable insight from customers on our service. Your feedback is important and will help us provide better service. Please complete these 3-5 minute surveys on our subway and streetcar service.

Complete the subway survey

Complete the streetcar survey

CONTEST: Imagining Toronto’s transit future

Students can share their ideas about the next 100 years of transit in Toronto. From April 3 to May 15 send us a photo, photo collage, drawing, short essay or model of your idea for a chance to win.

Follow here for full contest details.

Ridership this Week

As of April 4, 2022.

Bus ridership is at 60% of pre-COVID-19 levels.

System-wide revenue ridership is at 51% of pre-COVID levels.

TTC Stakeholder Update, March 2022

The TTC’s Pop-up Vaccination Clinic at Union Station March 17, 2022

On March 17, at Union Station, in partnership with Women’s College Hospital, the TTC will hold a COVID-19 vaccination clinic offering first, second and third doses of Moderna + Pfizer.

Dates: Thursday, March 17

Time: 12:30 p.m. to 7 p.m.

Address: 55 Front St W (Union Station)

Wheel-Trans Shared Customer Rides Resume March 20

In response to the improving COVID-19 climate, the Ontario Government, in consultation with the Chief Medical Officer of Health, has moved to the next phase of its plan to reopen the province, easing several restrictions related to capacity limits. In keeping with this direction and with the support of ACAT, Wheel-Trans is planning to reintroduce shared customer rides in a safe and phased approach starting March 20, 2022. Wheel-Trans will reintroduce shared rides starting with the largest vehicles first.

Customer and operator safety remains our top priority, and as such, COVID-19 safety measures, including customer health screening questionnaires, and mandatory masks/face coverings will still be in place. Physical distancing will also be maintained on our larger vehicles, where possible.

The TTC Safety Department, in consultation with Toronto Public Health, has advised Wheel-Trans that with the TTC’s current safety protocols, shared rides are a safe means of transport. By reintroducing shared rides, Wheel-Trans will be following in the footsteps of our GTHA transit partners who have already reintroduced ride sharing.

If you have any questions, please contact Wheel-Trans Customer Service at 416-393-4111 or email: [email protected]and we will respond to your inquiries in a prompt manner.

New TTC Accessibility Awareness Campaign

On the TTC you may notice our new accessibility awareness campaign titled “EnAbling Change”. The purpose of this campaign is to encourage customers to consider others when they are travelling on the TTC by giving up their seat, recognizing that not all disabilities are visible and allowing customers using mobility devices to board first and exit last.

The TTC and Mandatory Masks

Customer and operator safety remains our top priority, therefore, COVID-19 safety measures, including mandatory masks/face coverings, will still be in place. While masking will not be required in many public settings as of March 21, wearing masks on public transit will continue until April 27, 2022, in accordance with the Reopening Ontario Act. Physical distancing will also be maintained on our larger vehicles, where possible.

Learn more about the TTC’s current safety and cleaning measures here.

The TTC’s CLRV Streetcars Featured in Disney’s Turning Red

We absolutely loved Disney and Pixar’s new movie #TurningRed, which premiered on #DisneyPlus, last week.

The film is a love letter to Toronto, the TTC’s CLRV streetcars are featured in the animated film directed by Toronto’s Domee Shi. We had the cast and filmmakers board one of our retired vehicles for a photo.

The TTC Honours International Women’s Day

Last week the TTC honoured International Women’s Day in a number of ways including showcasing the #BreakTheBias pose on social media to stand up for gender equality and a more inclusive world.

With our 10-Point Action Plan on Diversity and Inclusion, we are aiming to build a more inclusive transit system and close the gap between the number of women we employ in the Transit Operator role and the communities they serve. Our goal was to ensure four out of every 10 Operators hired in 2021 were women, and we are proud to share that we exceeded this target. In fact, 60 percent of Operators hired identified as women.

Are you a woman interested in a career at the TTC? Learn more on how to join our team as a Transit Operator here. 

Take the #TTC to get around our city! TTC has a two-hour transfer – PRESTO card or PRESTO Ticket customers can enter and exit the TTC as much as they’d like within two hours without paying another fare.

Learn more about the two-hour transfer.

TTC’s Safety and Service COVID-19 Campaigns Continue

Public mask campaigns continue on the TTC network of vehicles, in our stations and through social media. 

Shelters and organizations that have received masks from the TTC include; Veteran Housing, Daily Bread Food Bank, Red Door, Fred Victor, Sound Times, China to Canada, Streets to Home, Good Shepherd, Native Youth Resource Center (West Office and Central Office).

• The TTC has distributed 3.44 Million masks as of March 11, 2022, surpassing the public commitment of 1 million.

• We continue auditing customers for correct mask use (i.e. covers mouth, nose and chin) and compliance is 95.3%. 

• Continuing enhanced cleaning and disinfection of all public places and vehicles with a focus on touch and grab points.

• Continuing to stock hand sanitizer in every station and on every streetcar and Wheel-Trans vehicle.

• New upgraded hand sanitizers were added to the stations in January.

The latest news on COVID-19 and the TTC can be found here.

Sherbourne Station Access Changes

The City of Toronto’s Glen Road Pedestrian Bridge and Tunnel Replacement project started this month and is expected to be completed in October 2022.

Customers accessing Sherbourne Station north of Bloor Street East will need to access Sherbourne Station via Sherbourne Street. Access to the Sherbourne Station entrance at Glen Road will be maintained at all times. 

Learn more about this City project here.

TTC Subway Closures to Improve Infrastructure

The TTC was able to accelerate and complete critical work last year during three extended subway closures. Crews were able to complete asbestos removal, tunnel lining repairs and electrical upgrades. Accelerating this work during a period of reduced ridership has spared our customers between 75 and 100-weekend closures over the next few years.

Upcoming subway closures:

Ridership this Week

As of March 11, 2022.

Bus ridership is at 60% of pre-COVID-19 levels.

System-wide revenue ridership is at 51% of pre-COVID levels.

TTC Stakeholder Update, February 2022

TTC Celebrates Black History Month

This Black History Month, the TTC has partnered with the City of Toronto’s StreetARToronto (StART) Program and is proud to highlight unique artwork by eight Black artists from Toronto, across the system.

Visit ttc.ca/BHM to learn more about Leyland Adams, Jacquie Comrie, Elicser Elliott, Adrian Hayles, Leone McComas, MEDIAH, Phade, and Curtia Wright, and to see where to find their art in the city.

TTC celebrates Lunar New Year 2022 – Year of the Tiger

The TTC is celebrating Lunar New Year for the first time as part of our ongoing commitment to reflect the diverse community that we serve, and promote a sense of belonging for our customers, partners and employees.

To celebrate this year, four TTC buses and one streetcar will be decorated with a design celebrating the Year of the Tiger. The wrapped vehicles will share a message of good fortune for the year ahead translated in multiple languages. 

Learn more about the TTC’s Lunar New Year celebrations.

TTC partners with MagnusCards – app now available

The TTC has partnered with Magnusmode for a new digital initiative that will make taking transit in Toronto easier for neurodiverse communities.

MagnusCards™ by Magnusmode is a digital life skills app with guides to help autistic and neurodiverse persons perform everyday activities. The TTC has partnered with Magnusmode to develop five TTC MagnusCards decks, each of which focuses on a different aspect of using transit. The app uses visual cues, step-by-step instructions and optional audio, to guide users through activities and tasks that may be unfamiliar to them.

Learn more on how you can use this app today: MagnusCards

Virtual Town Hall – TTC/YRT 5-Year Fare Policy

This evening, February 2, 2022, at 6:30 p.m. the TTC and YRT will be hosting a virtual town hall on the 5-Year Fare Policy project. The town hall will be an opportunity to:

Update customers on the development of the 5-year Fare Policy project

Understand if customers see a benefit in the emerging fare policy options; and

Confirm if customers’ input has been appropriately incorporated into the emerging fare policy options.

Register here.

Public Art Spotlight Spadina Station

TTC’s Safety and Service COVID-19 Campaigns Continue

Public mask campaigns continue on the TTC network of vehicles, in our stations and through social media. 

Shelters and organizations that have received masks from the TTC include; Veteran Housing, Daily Bread Food Bank, Red Door, Fred Victor, Sound Times, China to Canada, Streets to Home, Good Shepherd, Native Youth Resource Center (West Office and Central Office).

The TTC has distributed 3.28 Million masks as of January 31, 2022, surpassing the public commitment of 1 million.

We continue auditing customers for correct mask use (i.e. covers mouth, nose and chin) and compliance is 96%. 

Continuing enhanced cleaning and disinfection of all public places and vehicles with a focus on touch and grab points.

Continuing to stock hand sanitizer in every station and on every streetcar and Wheel-Trans vehicle.

New upgraded hand sanitizers were added to the stations in January.

The latest news on COVID-19 and the TTC can be found here.

TTC Adds Two More Accessible Stations

Easier access elevators entered service at Sherbourne Station (Line 2) and Yorkdale Station (Line 1) in late December making these our 54th and 55th accessible stations on the subway network.

Construction work continues at numerous other stations on the system as we remain committed to fulfilling our mission towards a barrier-free transit system by 2025, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Learn more about our Easier Access project schedule here.

TTC Stakeholder Update, December 2021

Happy Holidays! #TTCGinger

This season you can create your own #TTCGingerBus.

Visit this link to find everything you need to make your own TTC gingerbread bus. Tag us in your comments.

Have a wonderful, magical holiday this year. May all your travels be safe and warm.

SafeTTC App

Help make the TTC safer by using the SafeTTC App. Available for iOS and Android devices.

The SafeTTC app offers customers a quick and discreet way to report harassment, safety concerns or suspicious activity directly to the TTC’s Transit Control Centre. Learn more about the app here.

Bus passenger volume available on ttc.ca

Customers can now get real-time arrivals for the next three buses at your stop as well as the volume of passengers on those buses, directly from our website. 

This information is available on mobile, laptop and desktop. Learn more on how you can use this feature today: www.ttc.ca/realtime

New TTC Website

In October, the TTC’s new and improved ttc.ca website went live for customers to use and explore. 

The new ttc.ca is a seamless, responsive and more accessible user experience that will help customers better navigate our transit system. Designed with mobile in mind, the site’s simple layout and new features make using our website easier than ever.

Among the great new features are status dashboards, a live service alerts widget as well as better search and filter options in various parts of the website such as in Routes and Schedules, News and Service Advisories sections, making it easier and faster to find what you’re looking for. 

ArtWorxTO Tours

Explore free self-guided virtual public art tours. ArtworxTO partnered with the TTC, Driftscape, local community artists and arts organizations, to curate free public art tours all across the City. 

Virtual public art tours are online for both Line 1 and Line 2. The tours will introduce you to some of the public art installed in and around Toronto’s subway system. The tours include works that aim to express the natural world in the City and works that connect us to other experiences and communities as we pass through shared spaces in the City. Join the tours here.

TTC Subway Closures

The TTC was able to accelerate and complete critical work this year during three extended subway closures. Crews were able to complete asbestos removal, tunnel lining repairs and electrical upgrades. Accelerating this work during a period of reduced ridership has spared our customers between 75 and 100-weekend closures over the next few years.

No further subway closures are scheduled for the remainder of 2021. Once the schedule for 2022 has been finalized, subway closures will be posted here.

Ridership this Week

As of December 10, 2021

• Bus ridership is at 57% of pre-COVID-19 levels.

• System-wide revenue ridership is at 51% of pre-COVID levels.

TTC Stakeholder Update, October 2021

New TTC Website

Last week, the TTC’s new and improved ttc.ca website went live for customers to use and explore. 

The new ttc.ca is a seamless, responsive and more accessible user experience that will help customers better navigate our transit system. Designed with mobile in mind, the site’s simple layout and new features make using our website easier than ever.

Among the great new features are status dashboards, a live service alerts widget as well as better search and filter options in various parts of the website such as in Routes and Schedules, News and Service Advisories sections, making it easier and faster to find what you’re looking for. 

TTC Vaccination Clinics

In partnership with East Toronto Health Partners (ETHP) and Michael Garron Hospital, the Toronto Transit Commission is organizing mobile COVID-19 immunization clinics. 

Almost 900 Toronto residents were vaccinated at #VaxInTheSix COVID-19 vaccine clinics in six TTC subway stations this past weekend.

A full list of vaccination clinic locations operating in the city this week is available at Toronto Vaccination Clinics.

TTC’s Safety and Service COVID-19 Campaigns Continue 

Public mask campaigns continue on the TTC network of vehicles, in our stations and through social media. 

Shelters and organizations that have received masks from the TTC include; Veteran Housing, Daily Bread Food Bank, Red Door, Fred Victor, Sound Times, China to Canada, Streets to Home, Good Shepherd, Native Youth Resource Center (West Office and Central Office). 

The latest news on COVID-19 and the TTC can be found here.

New Pilot Projects on the TTC

The TTC, in partnership with Teck Resources Limited (Teck), is installing antimicrobial copper coatings on high-touch surfaces on select TTC vehicles. The copper coatings are part of a pilot project to test the efficacy and durability of copper in killing bacteria and viruses in high-traffic settings. Learn more here. 

As well, the TTC is also looking for ways to keep our vehicles cleaner and more comfortable. We are currently testing new non-fabric seats on bus 8734. Visit our website to learn what routes this bus is on. 

If you have travelled on this bus, please share your feedback by completing this short survey.

The seats will be available on this bus until spring 2022.

Women’s History Month

This month we are celebrating women, past and present, at the TTC through our social media channels.

In 1943, women played a pivotal role at the TTC during the wartime labour shortage. This resulted in women taking on key roles such as drivers, conductors, supervisors, maintenance workers and more. #WomensHistoryMonth

SafeTTC App

Help make the TTC safer by using the SafeTTC App. Available for iOS and Android devices. The SafeTTC app offers customers a quick and discreet way to report harassment, safety concerns or suspicious activity directly to the TTC’s Transit Control Centre. Learn more about the app here. 

This month, service on route 121 Fort York-Esplanade was modified to operate east of Union Station only. Service along Front Street West, Blue Jays Way, and Fort York Boulevard will be removed. In addition, service will be extended through the Corktown and Regent Park neighbourhoods to terminate at Bridgepoint Hospital in the east.
 
With these changes, the route has been renamed 121 Esplanade-River to reflect its new routing and service area better. These changes are part of the 2021 Annual Service Plan. Additional service changes for October are available here.

New PRESTO screens on the TTC

New PRESTO screens have rolled out on buses, streetcars and stations. 

The new screens include more information for customers, including: 

The screens will also include more descriptions for why a PRESTO card or PRESTO Ticket has been declined, such as: 

In addition to these changes, a new three-toned chime sound and flashing yellow light will be introduced to indicate a child card is being used. Customers who have a Fair Pass Discount Program fare type on their card will hear one beep from the reader and fare gate when they tap their card, instead of two. 

To learn more visit ttc.ca/presto. 

TTC Subway Closures

Maintaining subway infrastructure in a state-of-good-repair is critical to ensuring a safe, reliable transit system. While the TTC does much of its maintenance work on the subway at the conclusion of service each night, it will continue to require weekend closures to complete improvements to infrastructure and signals, such as automatic train control. One weekend of work during a subway closure equals about five weeks of nightly work.

The TTC thanks you for your patience and understanding during our subway closures.

Line 1–Sheppard-Yonge to Eglinton nightly early closures October 25 to 28, 2021

Line 1–St Clair to College single-day closure October 30, 2021

Line 2–St George to Woodbine late opening October 31, 2021 

Line 1–Finch to St Clair weekend closure November 6 to November 7, 2021

Line 1–Osgoode to King late opening November 14, 2021 

More information on the closures is available here.

TTC Stakeholder Update, AUGUST 2021

TTC Subway Closures

Maintaining subway infrastructure in a state-of-good-repair is critical to ensuring a safe, reliable transit system. While the TTC does much of its maintenance work on the subway at the conclusion of service each night, it will continue to require weekend closures to complete improvements to infrastructure and signals, such as automatic train control. One weekend of work during a subway closure equals about five weeks of nightly work.

The TTC thanks you for your patience and understanding during our subway closures.

August/September

Line 1: St George to King nightly early closures August 30 to September 2

September

Line 2: Kipling to Islington weekend closure September 4 & 5

Line 1: Sheppard West to Wilson nightly early closures September 7 to 9

Line 1: Eglinton to King early closure September 10

Line 1: Sheppard-Yonge to Bloor-Yonge weekend closure September 11 & 12

More information on the closures is available here.

Ridership this Week

As of August 22, 2021

• Bus ridership is at 47% of pre-COVID-19 levels.
• System-wide revenue ridership is at 37% of pre-COVID levels.
• Service is at 98% of pre-COVID levels.

The TTC is holding a virtual information session for tradespersons and apprentices, to promote available positions, share inspiring stories from people who work in these roles and answer questions about what it’s like to work at the TTC.
 
September 28, 2021
6:30 to 8:30 p.m.
online registration opens on September 10, 2021
 
More details will be available on www.ttc.ca

Telecommunications Relay Service

We are improving access to TTC personnel for customers who are deaf, hard of hearing or experiencing difficulty with speech.
 
Through use of a telecommunications relay service, customers can directly connect with more TTC departments, in addition to our Customer Service team, by telling a relay service operator the TTC number they wish to call. All major Canadian telecommunications companies provide this service free of charge by dialing 1-800-855-0511 or through text by dialing 711.
 
Learn more about this important service on our website here.

RapidTO Bus Lanes improve transit reliability and capacity in Scarborough

The City of Toronto and the TTC released the first RapidTO dashboard which confirmed that RapidTO Eglinton East bus lanes are improving bus transit reliability and increasing capacity on bus routes, resulting in faster and more reliable commute times. The full news release is available here.

TTC Vaccination Clinics

In partnership with East Toronto Health Partners (ETHP) and Michael Garron Hospital, the Toronto Transit Commission is organizing mobile COVID-19 immunization clinics.
 
Victoria Park Station
August 31, September 1 and 2
Time: 8am to 6pm

Warden Station
September 7, 8 and 9
Clinic will be in the paid area –mezzanine level
Time: 8am to 8pm

New clinic dates will be posted here: TTC Vaccination Clinics
 

TTC’s Safety and Service COVID-19 Campaigns Continue

Public mask campaigns continue on the TTC network of vehicles, in our stations and through social media. 
  
Shelters and organizations that have received masks from the TTC include; Veteran Housing, Daily Bread Food Bank, Red Door, Fred Victor, Sound Times, China to Canada, Streets to Home, Good Shepherd, Native Youth Resource Center (West Office and Central Office).
 
The TTC has distributed 2.59 Million masks as of August 14, 2021, surpassing the public commitment of 1 million.
 
We continue auditing customers for correct mask use (i.e. covers mouth, nose and chin) and compliance is 95.7 %. 
 
Continuing enhanced cleaning and disinfection of all public places and vehicles with a focus on touch and grab points.
 
Continuing to stock hand sanitizer in every station and on every streetcar and Wheel-Trans vehicle.
 
New upgraded hand sanitizers were added to the stations in January.
 
The latest news on COVID-19 and the TTC can be found here.

Welcoming customers back safely

The world has changed and so have we.
 
A new TTC ad campaign has launched across the city. The campaign informs potential customers, and customers who may return in the fall, about safety measures on the TTC.
 
The campaign features information about:

• How customers can plan their trip and avoid crowded buses by using real-time bus count information through the Rocketman or Transit app
• Ways the TTC has enhanced its cleaning, disinfecting and air filtration systems on its vehicles and in its stations
• Mask availability for customers who may have forgotten theirs

For both customers and employees, masks remain mandatory on TTC property and must be worn properly, covering the nose, mouth and chin.

Back to School TTC Service

It’s that time of year again! We are focused on providing a safe and reliable service to students returning to school. Here are some ways we are preparing for September.
 
Coordinating with school boards
We are, and will continue, to work with school boards to obtain enrollment numbers. Information such as dismissal times, particularly for high schools, will help us target key times when service is needed most.
 
Assessing capacity
Our Research and Analytics as well as Service Planning teams will assess capacity based on current ridership and service levels to identify potential hot spots during school start and dismissal times. 
 
Implementing demand-responsive school service
We will utilize our demand-responsive buses to supplement regular service based on the capacity assessment.
 
Adjusting service
We expect that adjustments will be made throughout the first few weeks of school as travel patterns become clearer. As we make adjustments, we will determine which changes can be formally scheduled later in the fall and early 2021.
 
More information on TTC’s back to school service and safety tips will be available on www.ttc.ca

Celebrating 100 years of moving Toronto Photography exhibits

On September 1, 2021, the TTC will be celebrating its 100th anniversary. The TTC will be celebrating this milestone with a lineup of activities that will take place over the coming year, including partnering with the City of Toronto – Archives to create a photography exhibit at select TTC stations and a virtual exhibit at the City of Toronto – Archives website. The exhibits are available until July 2022. Check out a sneak peek below!  

TTC Stakeholder Update
July 2021

 

2022 Annual Service Plan Survey

We want to hear from you!
 
The public survey for our 2022 Annual Service Plan is now live. Your feedback is important in helping inform our decision-making about priorities and proposed service initiatives for 2022. Let us know what you think by filling out this survey.

Introducing TTC’s new Fare Inspector & Special Constable ? Complaints Office

The TTC launched its new Fare Inspector & Special Constable Complaints (FISCC) Office on June 30, 2021.
 
The FISCC Office is responsible for investigating complaints involving TTC Fare Inspectors and Special Constables as well as related policies and services. It replaces the TTC’s Unit Complaints Coordinator to provide a more accessible and equitable investigation process for our customers. 
 
Learn more by visiting Fare Inspector & Special Constable Complaints (FISCC) Office

TTC’s Safety and Service COVID-19 Campaigns Continue

Our 2021 public mask campaign continues to roll out on the TTC network on vehicles, in our stations and through social media. 
 
Highlights:
 
Shelters and organizations that have received masks from the TTC include; Veteran Housing, Daily Bread Food Bank, Red Door, Fred Victor, Sound Times, China to Canada, Streets to Home, Good Shepherd, Native Youth Resource Center (West Office and Central Office).

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TTC’s Safety and Service COVID-19 Campaigns Continue 

Our new 2021 public mask campaign has started to roll out on the TTC network on vehicles, in our stations and through social media. 

Highlights:

Thanks to a generous donation of 1.4 million disposable masks from Second Harvest, TTC staff will continue to hand out complimentary single-use masks at all subway stations. Anyone who is not wearing a mask will be offered one and will be reminded about keeping their nose, mouth and chin covered when their mask is on. 

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TTC Vaccination pop-up clinics

In partnership with the Scarborough Health Network and Women’s College Hospital, the Toronto Transit Commission is organizing pop-up COVID-19 immunization clinics for employees. The first pop-up took place on May 13, at McNicoll Garage. Two additional pop-ups take place at the Mount Dennis Facility on May 14 and 15. We continue to work with other hospitals as well as our community partners to arrange future pop-ups at other TTC properties.

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City of Toronto and partners announce Vaccine Equity Transportation Plan

The City of Toronto announced the Vaccine Equity Transportation Plan, a multi-faceted plan to help ensure vulnerable residents and seniors can access COVID-19 vaccinations by removing barriers to transportation and making it easier to travel to clinics.
 
This program is intended for those who have limited transportation options or who cannot afford transportation to vaccination appointments. The City has been piloting transportation options for seniors aged 75 years old and over by extending service hours for assisted ride services provided by community organizations.
 
The City has already been working with multiple partners to plan and deliver this program, including Toronto Ride, iRide, Scarborough Ride, Ontario Health Partners, Uber Canada and the TTC, to help transport vulnerable residents to and from appointments for COVID-19 vaccinations.

The TTC is working with the City to distribute 15,000 TTC ride vouchers through a network of partner community agencies across Toronto to provide to people who cannot afford transit fare, with no-cost rides to and from vaccination sites that started in April. 

The full City of Toronto news release is available here: www.toronto.ca/home/media-room/news-releases-media-advisories/

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When the entire fleet is zero-emissions in 2040, benefits are expected as follows:

The TTC’s first 60 eBuses were procured from BYD, NFI and Proterra. Prior to the delivery of these eBuses, three garages were retrofitted with depot charging systems to accommodate charging up to 25 eBuses per location. All 60 eBuses procured are now in service at the TTC. The first eBus entered service on June 3, 2019 and the 60th vehicle entered service on December 4, 2020.  

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Real Time Bus Occupancy Info 

The TTC has partnered with transit trip planning mobile apps, Rocketman and Transit to provide real-time bus occupancy information to help customers plan and take their trips. You can now see the volume of passengers on vehicles approaching your stop to help you choose which vehicle you’re most comfortable boarding. 

More information is available here.

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As part of this process, the TTC and YRT are reviewing the way customers pay their fare, including payment options, pricing and charges for cross-boundary travel. This is an important project that will work to improve customer experience, and help create a simple and consistent fare system for the TTC and YRT.

As of May 12, customers and employees can share their feedback through an online survey. A Virtual Town Hall meeting will also be held on May 19, 2021. More information about these feedback opportunities will be available next week at www.ttc.ca/farepolicy.

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Support Person Assistance Card Expiry Dates Extended

To ensure customers have more time to submit a new application for the Support Person Assistance Card, expiry dates have been extended to the cardholder’s birthday in 2022 (e.g. a card that expired on November 10, 2020 will now expire November 10, 2022). More information is available here.

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King-Queen-Queensway-Roncesvalles intersection – track and infrastructure improvements

The City and TTC will be working at the intersection of King Street, Queen Street, The Queensway, and Roncesvalles Avenue (KQQR) this year. The project will include replacing streetcar track, overhead infrastructure/poles, lighting, watermain and sewers, and also extend the dedicated streetcar right-of-way from Claude Avenue east to KQQR, enhance streetcar stops and improve safety for pedestrians and cyclists. The overall joint project is expected to be completed by summer 2022.


Buses have replaced 501 Queen streetcars between Long Branch Loop and Jarvis Street, and 504 King streetcars between Dundas West Station and Shaw Street. 

Additional information and service changes will be updated here as well as the City of Toronto’s dedicated webpage.

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Partial Line 1 Closure St. George to St. Andrew 10-day closure May 17 to 26

There will be no subway service on Line 1 between St George and St Andrew stations for ten days continuously from Monday, May 17 to Wednesday, May 26, 2021. Regular subway service will resume at approximately 6 a.m. on Thursday, May 27, 2021.

Shuttle buses will replace subways during this time. All shuttle buses are accessible and will operate every 60 seconds or better during the morning rush period to provide safe travel and to keep customer volume on vehicles as low as possible.

Customers are encouraged to use the Yonge side of Line 1 and connect to the affected stations by east-west surface routes.

Museum, St Patrick, Queen’s Park and Osgoode stations will remain closed during this work. All entrances/exits at these stations will be closed, including TTC connections to hospitals.

More information on the closure is available here.

TTC Subway Closures

By taking advantage of the reduced ridership during this time, we are advancing essential system improvements that will minimize inconvenience in the longer term. Thank you for your patience.
 
Thank you for your continued support as we work to improve TTC infrastructure. The TTC is using a variety of tactics to ensure customers are aware of these upcoming subway closures to minimize the inconvenience as much as possible. Schedules are subject to change. 
 
May
Line 2: Kipling to Islington late opening May 16
Line 1: St George to St Andrew 10-day closure May 17 to 26
Line 1: Eglinton to King single day closure May 29
Line 1: Sheppard-Yonge to Bloor-Yonge single day closure May 30

May/June
Line 1: Finch to Eglinton nightly early closures May 31 to June 3

More information on the closure is  available here.

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Ridership this Week

• Bus ridership is at 38% of pre-COVID-19 levels.
• System-wide revenue ridership is at 26% of pre-COVID levels.
• Service is at 98% of pre-COVID levels.
• Buses are disinfected twice a day with an average of 3,362 vehicle disinfections per day. 

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TTC Stakeholder Update Edition 4, March 2021

Black History Month

February was Black History Month – a time to honour the legacy and important contributions of Black Canadians past and present. The TTC has partnered with the Toronto & Region Chapter of the Conference of Minority Transportation Officials (COMTO) to celebrate Black History Month.

The two campaigns that ran throughout the entire month of February have received an incredible response.

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Keeping Safe on the TTC

TTC’s 2021 public mask campaign is rolling out across the network on vehicles, in stations and through social media. 

Highlights

Additional attention is focused on distributing even more masks. TTC ambassadors are distributing masks at 25 busy bus routes and stations.

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Line 3 Scarborough (SRT)

On February, 10, 2021, the TTC Board approved decommissioning of the SRT in 2023 and providing safe and accessible interim bus service until the Scarborough Subway Extension (SSE) is opened by the Province of Ontario in 2030. The TTC will study the feasibility of constructing a Bus Rapid Transit (BRT) on the SRT right-of-way as part of its analysis of replacement transit service options. More information is available here.

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PRESTO

Take the guess work out of the two-hour transfer window with the PRESTO app. Here’s a short step-by-step video to show our customers exactly how. Watch here.

March monthly passes or 12 Month Passes are available to purchase until March 8. Passes are available online at prestocard.ca, at Shoppers Drug Mart or at Fare Vending and Self-Serve Reload Machines at all subway stations. More information is available here. 

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Infrastructure upgrades

Construction during subway closures

Throughout the COVID-19 pandemic while ridership has been well below typical levels, the TTC has accelerated capital construction to provide long term service improvements. 

More information about construction during upcoming subway closures can be found here.

Streetcar Infrastructure

Streetcar infrastructure upgrades are starting in early 2021 which will result in service adjustments to accommodate a busy construction season. This continues the modernization of TTC’s streetcar network while coordinating with other City initiatives. Learn more here. 

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Accessibility on the TTC

Access Hubs

TTC’s newly constructed Access Hubs are large, fully accessible, well lit, heated shelters that can accommodate multiple customers using mobility devices who are travelling on the TTC’s Family of Services. To ensure customer safety and comfort, the TTC has also secured snow removal contracts to remove snow within 24-hours of a snowfall. 

As of February 2021, all sixteen of the Access Hubs are in service. For a map highlighting their locations, click here.

Easier Access Update

In 2020, we opened six accessible subway stations: Bay, Chester, Wellesley, Wilson, Dupont and Runnymede.  Currently, 52 of 70 TTC subway stations are now accessible. The following six stations are currently under construction to become accessible with elevators: College, Donlands, Keele, Lansdowne, Sherbourne and Yorkdale.  For more information about our Easier Access projects visit our website here. 

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Back to School

Going back to school on transit? Here’s what you need to know:

Our website has been updated with travel and safety tips, fare details and more information for students, teachers, educational staff and caregivers. Learn more here.

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TTC Stakeholder Update Edition 3, January 2021

Access the January Stakeholder Update for info on Fighting COVID-19 at the TTC, PPE on the TTC, major construction initiatives and more.

TTC will be continuing its subway maintenance program in 2021. See below for this month’s subway related closures.
Line 1: Finch to Eglinton nightly early closures January 18 to 21
Line 1: Finch to St Clair full weekend closure January 23 and 24
Line 1: Finch to Eglinton nightly early closures January 25 to 28

Any updates or changes to the schedule will be posted online: http://www.ttc.ca/Service_Advisories/Subway_closures/index.jsp

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TTC Stakeholder Update Edition 2, November 2020

Safety on the TTC 

Since January, the TTC has been performing significant additional cleaning and disinfection of all public spaces with a focus on touch and grab points, such as buttons, railings, handles and straps. Other efforts the TTC has taken to ensure our customers and employees stay safe include: 

• Cleaning all vehicles at least twice a day with hospital-grade disinfectant;
• Continuing to stock hand sanitizer in every station and on every streetcar and Wheel-Trans vehicle;
•  Implementing demand-responsive bus service in addition to scheduled service; and
• The continued use of seat barriers and physical distancing signage in stations to allow customers to continue to practice safe physical distancing while travelling on the TTC.

For more information about staying safe on the TTC, check out our website.

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One million masks campaign

In June, the TTC partnered with the City of Toronto Poverty Reduction Strategy Office to distribute one million masks to TTC customers across the city. Masks were distributed at subway stations and busy bus stops, in neighbourhood improvement areas and to community organizations identified by the Poverty Reduction Strategy Office. The TTC is pleased to announce that it has reached its target of distributing one million masks, and will continue giving masks to customers across Toronto! TTC ambassadors will be distributing masks over the next few weeks along 25 busy bus routes and at subway stations.

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TTC Connects

Women as Transit Operators 

The TTC is hosting TTC Connects: Women as Transit Operators, a virtual event on November 24, from 1 p.m. to 3 p.m., via WebEx. Participants must register here to receive the WebEx link. Participants will also be able to send in questions ahead of time or type their questions into the chat. More details on the information session are available here. 

If you know a woman looking for a new career or if you have ever wondered what it is like to be TTC Transit Operator, join us for TTC Connects: Women as Transit Operators. Everyone is welcome to register for this public event.

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Infrastructure upgrades

Construction during subway closures

The November 7-8 closure on Line 1 allowed our crews to replace over 100 metres of rail between St George and Museum stations. Crews also installed 410 new plates, which are pieces of steel that affix the rail to the ties, between St George and Spadina stations. TTC signal crews were also able to complete old signal equipment removals at six locations between Osgoode and Queen’s Park stations. Newly installed ATC signals are now in place. 

Maintenance work took place between Museum and Spadina stations and included work on switches at our St George, Spadina and Museum track crossovers. Various inspections between Osgoode to Queen’s Park and Dupont to St Clair West stations were also conducted. 

Nightly early closures from November 2-5 helped our Structure Maintenance team continue the ATC Phase 5 preparation and work on other repairs. Thank you for your continued patience as we work to make the TTC safer, faster and more reliable!  Information about upcoming subway closures can be found here.

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Accessibility on the TTC

The TTC is working hard to make the entire network accessible and as of January 2020, all TTC vehicles are accessible. To date, 49 of 75 subway stations are accessible and construction work continues across the network to make all subway stations accessible by 2025. Station accessibility construction is well underway at Bay, Sherbourne, Yorkdale, Wilson, Runnymede, Keele and Lansdowne stations. Work at College Station begins November 23, and at Donlands Station later this year. For more information, please visit ttc.ca.

New online Self-Serve Portal 

Wheel-Trans has introduced a new online Self-Serve Portal. This gives applicants and customers who are required to re-register a convenient way to submit their application. The application can be filled out online and sent into Wheel-Trans staff through the online portal, eliminating the need to email, fax or mail any paper documents. To visit the new Self-Serve Portal, please visit the website. 

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PRESTO March/April pass credits

PRESTO card customers who purchased a March and April monthly pass, and are eligible for a pro-rated credit, must tap their PRESTO card before the end of November to load the credit onto their card. More information about eligibility can be found here.

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TTC Updates – October 2020

Customer communication updates

High school students – Identification on the TTC

For the 2020-2021 school year, students aged 16 to 19 will need to carry one of the following forms of photo identification as proof of age on the TTC:

High school photo ID for 2020-2021 or 2019-2020 school year

Driver’s license or Ontario Photo card

This temporary change is being made as a result of COVID-19 and the fact that some schools may not be allowing photographers in the school to take high school ID photos. The TTC no longer provides photo ID for youth or seniors at the TTC Photo Identification Centre. Learn more on our website here. 

The TTC now has the largest fleet of electric buses in North America

The TTC now has 60 battery-electric buses in service. In addition to having the largest fleet of eBuses in North America, the TTC is the only agency with vehicles from all three builders of long-range electric buses — BYD Canada, New Flyer Industries and Proterra. Learn more here. 

Major construction project updates

Throughout the COVID-19 pandemic while ridership has been well below typical levels, the TTC has accelerated capital construction to provide long term service improvements. More information about construction during upcoming subway closures can be found here. 

Service changes and improvements

Launch of RapidTO

In our 5-Year Service Plan & 10-Year Outlook, the TTC outlined a proposal to explore priority bus-only lanes and other service-enhancing measures on five of our busiest corridors. You can read more about the five RapidTO corridors here.

Crews painted red priority bus lanes along the Eglinton East corridor as part of the #RapidTO program. The lanes went into service on Oct. 11 and run 8.5km along Eglinton Ave E from Brimley Rd to Ellesmere Rd and Morningside Dr.

More information including, ridership data, graphics and maps can be found in the Bus Lane Implementation Plan report or the Eglinton East Corridor – Priority Bus Lanes report. 

TTC Website links and resources

The safety of our customers and employees is our first priority. Our website, TTC.ca, provides guidance for riding the TTC during the COVID-19 pandemic.

Quick links 

COVID-19: Staying safe on public transit
Latest news on COVID-19
Keeping the TTC safe and clean
TTC’s Restart Action Plan
Face masks and face coverings
TTC COVID-19 case updateCOVID-19 FAQs
Service on key bus routes being monitored

Automated shuttle trial

The City of Toronto has signed an agreement with Local Motors Industries to provide the City’s planned Automated Shuttle Trial service to begin operating Spring 2021. The six- to 12-month trial was scheduled to begin this month but was postponed due to the global COVID-19 pandemic.

Local Motors Industries, in partnership with Pacific Western Transportation, will be providing this service using an Olli shuttle, which is a state-of-the-art low-speed, electric vehicle with a seating capacity of up to eight passengers. An on-board human operator will oversee vehicle operations and can manually take control of the vehicle when required. 

Additional details are available on the project site by visiting the Automated Shuttle Trial Page.

Wheel-Trans begins mobile app pilot

Wheel-Trans is excited to announce that they have launched a pilot for a new mobile app. The future mobile app will give customers another option to book and track their trips. One of the app features includes, “Where’s My Ride”.

This feature will allow customers to track their ride on a map ten minutes prior to their trip. The feature currently tracks only Wheel-Trans buses but will also include contracted vehicles later in 2021. The current phase of the mobile app pilot started October 1, 2020 and is open to a limited number of Wheel-Trans customers. Email [email protected] or call 416-393-4111 if you wish to be considered for the pilot.

Lost Articles Office – open to the public

The TTC Lost Articles Office is open to the public with modified hours of operation.

If you have lost something on the TTC, please call us between 12 p.m. and 4 p.m., Monday to Friday at 416-393-4100. If we have your item, please come and pick it up from our office at Bay Station between 8 a.m. and 12 p.m. Monday to Friday. Please avoid visiting the Lost Articles Office at Bay Station unless you have called and confirmed that we have your item.

Thank you for doing your part

Mask audits have indicated that 97% of customers are wearing masks, however in the most recent audit, only 86% of riders are wearing them properly. Face masks need to cover your mouth and nose to be effective. Therefore, the TTC will continue with its communication and education campaign to increase compliance of proper mask use. Thank you for your support for a safe TTC.

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Previous TTC Releases

Back to school – COVID-19 safety measures in place across the TTC

Safety Measures on the TTC – Sept 15 2020

View the September 2020 Stakeholder Update

TTC Stakeholder Update – September 2020

The link below provides an  update is attached on TTC matters including an overview of measures they are taking to provide safe and accessible transit for customers. Includes info on mask distribution, priority bus lanes, station accessibility, accelerating infrastructure upgrades, upcoming scheduled subway closures and Bathurst Station Photo ID Centre.

TTC COVID-19 Update – July 31 2020

Additional safety and COVID-19 related information is posted online: http://www.ttc.ca/COVID-19/index.jsp.

Please support safe transit in Toronto.