This Page contains information on a variety of subjects for topics outside the specific Pages for Crime Prevention, Important Numbers , Local Stores and Services and Related Links.

Index of topics:

Get Emergency Ready
Winter-wise tips
IT and Electronic Equipment Disposal
Lead in Drinking Water
If you are writing to a City official or organization
Toronto’s Tree Canopy

Get Emergency Ready

With the recent floods and ice storms, we need to think about Emergency Planning for the future….what we should do in advance, what we should do at the time and what we should not do. Being emergency ready means that you have a plan so that you and your family know what to do in an emergency.  You may need to look after your own needs and those of your family for up to 72 hours after an emergency occurs.

You should have an emergency kit – at home, work and in your vehicle – with food, water and supplies to last at least 72 hours. The City of Toronto Office of Emergency Management has prepared a pamphlet  ‘Get Emergency Ready’  with helpful information, instructions, tips, checklists and forms. You can download this pamphlet from:

Winter-wise tips

The pipes in your home can freeze in cold weather. This can leave you with no water or cause pipes to burst, leading to expensive property damage. If your pipes are prone to freezing, you may wish to contact a plumber for advice. Here are some other tips to help protect your home:

    • Wrap foam pipe insulation around pipes most susceptible to freezing temperatures (e.g. near outside walls, crawl spaces, attic, garage).
  • Seal air leaks in your home and garage to stop cold air from getting in. Check around windows and doors, electrical wiring, dryer vents and pipes.
  • Outdoor pipes are the first to freeze. Unscrew hoses, turn off the outdoor water supply and allow the taps to drain.
  • Ensure you know where the main water shut-off valve is in your home and how it operates.

Other important tips:

  • Clear eavestroughs and downspouts of debris.
  • Seal window wells and fix cracks in basement walls that could cause leaks.
  • Keep rain and snow away from the foundation walls.
  • If it is safe to do so, clear roadside leaves and other debris from catch basins (the square grates on the road) to help water enter the storm sewer.
  • Clear snow from around fire hydrants to keep them visible and accessible to Fire Services and Toronto Water staff

Compliments of Toronto Water

IT and Electronic Equipment Disposal

The Electronic Recycling Association (ERA) is a not for profit organization dedicated to reducing electronic waste through the reuse and recycling of unwanted electronic/IT equipment. They collect all kinds of equipment (computers, laptops, printers, telephones, etc) to refurbish and donate to various charities and non-profit organizations.  They will:

  • Pick up all of your old IT & electronic equipment you don`t need any more at your site
  • Remove all of your data from computers according to NAID standards (free hard-drive wiping services plus data removal certificate)
  • Refurbish your donated items and donate them to local charities in need on your behalf
  • Recycle locally all of the equipment that cannot be reused

Contact information: 416-477-0664 Ext. 1025;

The November page in the 2018 City of Toronto Waste Pickup Calendar states that electronic waste can be put out every Garbage day.  It should be placed 0.5 metres from the garbage bin in plain view.  Smaller items should be in a clear plastic bag or an open cardboard box.

For information:

Lead in Drinking Water

There was a story published by the Toronto Star regarding lead in drinking water. The Toronto Water staff say that lead does not exist in Toronto’s source water, Lake Ontario or in the City’s drinking water distribution system. Rather, lead is a concern for homes built before the mid-1950s when residential water service pipes were commonly made of lead. As these pipes corrode or break down, lead can enter drinking water.

If you live in a home built before the mid-1950s, the City offers free lead testing. You can call 311 to pre-register for a water testing kit. For more information, please visit

If you are writing to a City official or organization…

If you are writing your Councillor or other members of the City government about an issue be aware that the correspondence is considered to be a ‘private discussion’ between a member of the public and the City official.  It will not be considered as ‘on public record’ unless you submit a copy to the Secretariat of the appropriate Committee/Council.  Many times it is important that all emails/letters be part of the public record so that all members of the City government are aware of concerns on a particular issue.

For example, if you send an email to your Councillor about an issue going forward to the North York Community Council (i.e. a re-zoning, fence, speed limit, encroachment requests) to be on public record it also has to be sent to the Secretariat for the North York Community Council.

Listed below are five key Councils/Committee along with Secretariat information:

City Council:
City Clerk Marilyn Toft
12th floor, West Tower, City Hall,  100 Queen Street West,  Toronto, ON M5H 2N2
email: [email protected]      phone: 416-392-7032  fax: 416-392-2980

North York Community Council
Secretariat Contact Francine Adamo
North York Civic Centre  Main floor, 5100 Yonge St.  Toronto, ON M2N 5V7
email: [email protected]  phone: 416-395-0480  fax: 416-395-7337

Licensing and Standards Committee
Secretariat Contact Dela Ting
10th floor, West Tower, City Hall  100 Queen Street West  Toronto, ON M5H 2N2
email: [email protected]  phone: 416-397-4592  fax: 416-392-1879

Planning and  Growth Management Committee
Secretariat Contact Nancy Martins
10th floor, West Tower, City Hall,  100 Queen Street West  Toronto, ON M5H 2N2
email: [email protected]  phone: 416-397-4579  fax: 416-392-1879

Executive Committee
Secretariat Contact Jennifer Forkes
10th floor, West Tower, City Hall  100 Queen Street West  Toronto, ON M5H 2N2
email: [email protected]  phone: 416-392-4666  fax: 416-392-1879

Public Works & Infrastructure Committee
Secretariat Contact Dela Ting
10th floor, West Tower, City Hall  100 Queen Street West  Toronto, ON M5H 2N2
email: [email protected]  phone: 416-392-4592  fax: 416-392-1879

Toronto’s Tree Canopy

Tree For Me: Offering free, native trees to Toronto Residents
It is estimated that Toronto’s current tree coverage sits somewhere between 26% and 28%. A study conducted by the USDA suggests that a sustainable, healthy urban forest for Toronto would require us to increase our canopy coverage to 40%.  Tree For Me working to increase plantings on private land where 60% of the current and potential canopy rests by matching residents with a free native tree.

How it works:

  • Residents can register online at (link is provided below).
  • They are asked a few questions about their property and are matched with a tree that is suitable for their growing conditions.
  • Participants choose their nearest community Tree For Me tree pick-up event. Or, if they are unable to plant a tree due to limited physical mobility, they can apply for the free TreeMobile service.
  • At the tree pick-up events, tree recipients take part in a short but mandatory planting and care workshop prior to receiving their tree.
  • To measure success, participants are asked to map their trees with CityTrees
  • TPTF assists residents with tree planting and tree care by providing electronic resources.

To learn more visit or Toronto Parks and Trees Foundation
For the USDA report, please visit “Every Tree Counts: A Portrait of Toronto’s Urban Forest”