Coronavirus (COVID-19) Information


For Information: – Contains regular city updates with information on how to protect yourself, virus symptoms and treatment. –  Contains twice-daily, province-wide updates on COVID-19. – Contains information on the federal response to COVID-19 and travel advice.

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Recent Updates
  • Hon. Marco Mendicino
    January 22 COVID-19 Update

    Throughout the pandemic our local Member of Parliament, Marco Mendicino, has been providing regular COVID-19 updates with useful information about programs  and services being offered by the Government of Canada. This page will be updated as new information becomes available. Latest Update: January 22 Update: January 8 Update: December 4 Update: November 21 Update: November 6 Update: October 9 Constituency Office Closed A reminder: The constituency office is taking measures to prevent spread of COVID-19 and is closed to the public until further notice. Please leave a message at 416-781-5583 or email us at [email protected] with the following information: Full name Postal code Email address Phone number Brief summary of your question  

  • MPP Robin Martin
    January 22 COVID-19 Update

    Throughout the pandemic our elected officials from the various levels of government have been providing regular COVID-19 updates with useful information and policies. Below are links to updates released by MPP Robin Martin. This page will be updated as new information becomes available. Latest Update: January 22 Update: January 15 Update: January 8 Update: December 23 Update: December 18 Update: December 11 Constituency Office Operations My constituency office staff and I will work remotely this holiday season to help prevent the spread of COVID-19. If you are in need of any assistance, you can continue to contact us at (416) 781-2395 or email [email protected]

  • TTC Updates – January 2021

    TTC Stakeholder Update Edition 3, January 2021 Access the January Stakeholder Update for info on Fighting COVID-19 at the TTC, PPE on the TTC, major construction initiatives and more. TTC will be continuing its subway maintenance program in 2021. See below for this month’s subway related closures.Line 1: Finch to Eglinton nightly early closures January 18 to 21Line 1: Finch to St Clair full weekend closure January 23 and 24Line 1: Finch to Eglinton nightly early closures January 25 to 28 Any updates or changes to the schedule will be posted online: TTC Stakeholder Update Edition 2, November 2020 Safety on the TTC  Since January, the TTC has been performing significant additional cleaning and disinfection of all public spaces with a focus on touch and grab points, such as buttons, railings, handles and straps. Other efforts the TTC has taken to ensure our customers and employees stay safe include:  Cleaning all vehicles at least twice a day with hospital-grade disinfectant;Continuing to stock hand sanitizer in every station and on every streetcar and Wheel-Trans vehicle; Implementing demand-responsive bus service in addition to scheduled service; andThe continued use of seat barriers and physical distancing signage in stations to allow customers to continue to practice safe physical distancing while travelling on the TTC. For more information about staying safe on the TTC, check out our website. Cleaning personnel disinfecting a streetcar with hospital-grade disinfectant. One million masks campaign In June, the TTC partnered with the City of Toronto Poverty Reduction Strategy Office to distribute one million masks to TTC customers across the city. Masks were distributed at subway stations and busy bus stops, in neighbourhood improvement areas and to community organizations identified by the Poverty Reduction Strategy Office. The TTC is pleased to announce that it has reached its target of distributing one million masks, and will continue giving masks to customers across Toronto! TTC ambassadors will be distributing masks over the next few weeks along 25 busy bus routes and at subway stations.  A TTC employee distributes masks to customers at Coxwell Station. TTC Connects Women as Transit Operators  The TTC is hosting TTC Connects: Women as Transit Operators, a virtual event on November 24, from 1 p.m. to 3 p.m., via WebEx. Participants must register here to receive the WebEx link. Participants will also be able to send in questions ahead of time or type their questions into the chat. More details on the information session are available here.  If you know a woman looking for a new career or if you have ever wondered what it is like to be TTC Transit Operator, join us for TTC Connects: Women as Transit Operators. Everyone is welcome to register for this public event. A TTC employee beside a Wheel-Trans vehicle. Infrastructure upgrades Construction during subway closures A TTC employee completes track work in the subway tunnel. The November 7-8 closure on Line 1 allowed our crews to replace over 100 metres of rail between St George and Museum stations. Crews also installed 410 new plates, which are pieces of steel that affix the rail to the ties, between St George and Spadina stations. TTC signal crews were also able to complete old signal equipment removals at six locations between Osgoode and Queen’s Park stations. Newly installed ATC signals are now in place.  Maintenance work took place between Museum and Spadina stations and included work on switches at our St George, Spadina and Museum track crossovers. Various inspections between Osgoode to Queen’s Park and Dupont to St Clair West stations were also conducted.  Nightly early closures from November 2-5 helped our Structure Maintenance team continue the ATC Phase 5 preparation and work on other repairs. Thank you for your continued patience as we work to make the TTC safer, faster and more reliable!  Information about upcoming subway closures can be found here. Accessibility on the TTC A customer uses the streetcar ramp to access the vehicle. The TTC is working hard to make the entire network accessible and as of January 2020, all TTC vehicles are accessible. To date, 49 of 75 subway stations are accessible and construction work continues across the network to make all subway stations accessible by 2025. Station accessibility construction is well underway at Bay, Sherbourne, Yorkdale, Wilson, Runnymede, Keele and Lansdowne stations. Work at College Station begins November 23, and at Donlands Station later this year. For more information, please visit New online Self-Serve Portal  Wheel-Trans has introduced a new online Self-Serve Portal. This gives applicants and customers who are required to re-register a convenient way to submit their application. The application can be filled out online and sent into Wheel-Trans staff through the online portal, eliminating the need to email, fax or mail any paper documents. To visit the new Self-Serve Portal, please visit the website.  PRESTO March/April pass credits A PRESTO Card PRESTO card customers who purchased a March and April monthly pass, and are eligible for a pro-rated credit, must tap their PRESTO card before the end of November to load the credit onto their card. More information about eligibility can be found here. TTC Updates – October 2020 Customer communication updates High school students – Identification on the TTC For the 2020-2021 school year, students aged 16 to 19 will need to carry one of the following forms of photo identification as proof of age on the TTC: High school photo ID for 2020-2021 or 2019-2020 school year Driver’s license or Ontario Photo card This temporary change is being made as a result of COVID-19 and the fact that some schools may not be allowing photographers in the school to take high school ID photos. The TTC no longer provides photo ID for youth or seniors at the TTC Photo Identification Centre. Learn more on our website here.  The TTC now has the largest fleet of electric buses in North America The TTC now has 60 battery-electric buses in service. In addition to having the largest fleet of eBuses in North America, the TTC is the only agency with vehicles from all three builders

  • Councillor Mike Colle December Newsletter

    Throughout the pandemic Councillor Colle has been providing regular COVID-19 updates with useful information and policies affecting the citizens of Toronto. This page will be updated as new information becomes available. December Newsletter: December 11 October Newsletter: October 13 September Newsletter:  September 22 August Newsletter: August 6 Update 15: July 17 Update 14: July 1 Update 13: June 10 Update 12: May 29 Update 11: May 25 Update 10: May 15 In addition, Councillor Colle’s office continues to operate remotely and is available by phone (416) 338-0008 OR email: [email protected] during regular office hours of Monday-Friday 9am-5pm. For daily COVID-19 updates please visit: For any non-medical issues or related city measures, please call 311.

  • Toronto Public Library Nov 25th Updates

    Now more Library services are available as part of our Stage 3 reopening.  We’re excited to be welcoming you back into our branches.

  • Participate in The Isolation Run for Health Care Workers

    Hon. Marco Menidicino invites bike or running clubs to participating in the Isolation Run for front-line health care workers. This is a friendly competition between other MPs and their ridings to run/walk/bike/kayak/wheel over the next 6 weeks to reach a total of 8,030 KM. If any members of SAHRA would like to participate they can sign up here and track their distance here.

  • Tips to Cope with Stress

    Have a routine. Structure your day and maintain positive habits. Take deep breaths. Simple breathing exercises can help ease stress. Try breathing in deeply, counting to three, hold for a count of three, and then slowly breathe out, counting to three. Call or virtually connect with loved ones. Lean on each other for support. Exercise, dance and have fun. Blow off steam and boost endorphins. Let in the sun. Open windows. Sunlight can improve your mood. Help others. Volunteer to pick up groceries or walk the dog for a neighbour who is self-isolating. Helping someone else can make you feel good. Stay informed. Check credible sources of information for updates but take breaks when needed. Taking in the news all day can be draining. Unplug for a bit and recharge – listen to music, meditate, read or listen to a podcast instead. Look for the positives. Share inspirational stories of people helping one another. Engage your brain. Do a word search, Sudoku, jigsaw or crossword puzzle. Seek help. If you are feeling overwhelmed, reach out. Community help is available. Many people may feel sad, stressed, anxious, confused, scared or angry during the COVID-19 pandemic. These are normal and common responses to unexpected or stressful situations. Support is available. Visit the City of Toronto website for information on various mental health resources –

  • More Spaces on Streets for Physical Distancing

    City Provides More Spaces on Streets for Physical Distancing – Councillor Josh Matlow (Ward 12) Newsletter May 8, 2020 The City has recently announced the ActiveTO and CurbTO programs being developed by Public Health and Transportation Services to provide more space for people walking and cycling as well as transit riders to allow for better physical distancing as part of the city’s restart  and recovery. As the summer comes and the city starts up again, it’s expected people will be out and about more often. Toronto’s Medical Officer of Health, Dr. Eileen de Villa’s, advice to residents to stay at home as much as possible and to avoid rushing out to create conditions that would encourage people to congregate, has helped slow the spread of the virus. It has protected the health of Toronto residents and saved lives – which is the primary objective at all times. But, people cannot stay home forever and they will need to go outside. More space on our streets is needed to ensure that Torontonians can go outside while maintaining distance from others. Right now, vehicle and pedestrian traffic are at an all-time low, while bike traffic has stayed about the same in certain downtown locations. In anticipation of changes in traffic patterns in the coming weeks and months, the Mayor and City Council requested City staff look at more active transportation as a crucial part of the restart and recovery. The plans include: Creating Quiet Streets Approximately 50km of local routes throughout Toronto will have traffic calming measures implemented to enable local car traffic only and open up space for pedestrians and cyclists. Major Streets for Active Transportation Transportation Services staff and Toronto Public Health recommend closing some major roads adjacent to major trails or recreational attractions where crowding on weekends and holidays has been observed. These would include some locations with complete closures to all car traffic and would be delivered through recurring short-term road closures, such as on weekends. When this happens, on a trial basis, staff will be monitoring adjacent routes with real-time data and will make adjustments as necessary. Expanding Cycling Network More bike lanes will help people move around the city as the restart gets underway. This plan would see the cycling network expanded and temporary active transportation lanes installed. The City will expand and accelerate key parts of the council-approved Cycling Network Plan that connect the cycling network, as well as bikeways that mirror major TTC routes. Pedestrian Queueing Hotspots The CurbTO program will provide additional space to encourage physical distancing in areas where it is challenging due to lineups for businesses. City staff have worked to identify key hot spots where there are lineups or pinch points on sidewalks that public health and transportation officials have determined need to be addressed to continue to encourage physical distancing and protect overall public health. The program focuses on creating curb lane pedestrian zones to increase space for pedestrians, as well as temporary parking pick-up zones that will allow for quick medicine and food pick-ups at essential businesses. Residents and businesses that would like to get more information on the program are encouraged to visit the City’s website at this link, and call 311 to report any suggestion locations they may have for the program.

  • Revised Due Dates for Property Tax and Utility Bills

    Revised Due Dates for City of Toronto Property Tax and Utility Bills – Councillor Josh Matlow (Ward 12) Newsletter May 8 2020 The 60-day grace period for property tax, utility bill payments and late penalties extended by the City during the COVID-19 response ends on May 15. There are important changes to instalment amounts and due dates for customers on all payment schedules. All customers will receive a mailed notification of their revised interim bill due dates. Final tax bills will be mailed in mid-May as usual. Property taxes for the remainder of 2020 will be due on the following dates: Two-instalment plan: July 2 payment has been moved to Aug 4 Six-instalment plan: April 1 now due on June 1, May 1 now due on July 2, July 2 now due on Aug 4, Aug 4 now due on Sep 1, Sep 1 now due on Oct 1 Eleven-instalment plan: Apr 15 now due on Jun 15, May 15 and Jun 15 instalment amounts are now spread evenly over Jul to Dec payments; Jul 15, Aug 17, Sep 15, Oct 15, Nov 16 and Dec 15. Customers on the 11-instalment plan will have their original May and June interim instalment amounts combined with the final billing and spread evenly over July through December payments. Customers who are already enrolled in the City’s pre-authorized payment plan don’t have to re-enroll – payments will start again automatically on the new due date. Customers who have sent the City post-dated cheques do not need to re-send cheques for the revised due dates, as any cheques previously submitted will be processed on the new due dates. Any cheques received after April 1, 2020 will be cashed according to the date on the cheque. Those who pay their taxes via their mortgage payment should contact their mortgage company or financial institution to understand how this grace period will affect their mortgage amount and/or mortgage payment schedule. Customers who paid their property tax and utility bills during this time will see any payments made reflected on their account. Property owners can access their property tax account details by using the online Property Tax Lookup tool available at here. For utility bill customers, due dates appearing on utility bills have been automatically adjusted to reflect the 60-day grace period.

  • Defogging your Glasses

    Are you having problems with your glasses fogging up when you wear a mask.  Review this suggestion – have heard from friends who have tried it that it actually works!